Frequently Asked Questions
Everything you need to know about shopping with Cardiffgold.
What shipping methods do you offer?
We offer standard and expedited shipping options across the country. Standard shipping typically takes 3-5 business days, while expedited shipping arrives within 1-2 business days.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original packaging, unused, and accompanied by the original receipt or proof of purchase.
Which payment methods do you accept?
Cardiffgold accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Currently, we ship to addresses within the domestic region. We are working on expanding our logistics to offer international shipping in the near future.
How can I contact customer support?
Our customer support team is available via email at [email protected] or through our live chat feature on the website from Monday to Friday, 9:00 AM to 5:00 PM.